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Effective Meetings and Minute Taking

July 11, 2019 8:00 am
July 11, 2019 5:00 pm
East London   View map



Will an arbitrator reverse your decision?
A Unit Standard Aligned and Services SETA/SABPP Accredited Course

Who/why attend


Gain the skills required to effectively represent an employer or an employee at disciplinary enquiries, or chair an enquiry.

This course is ideal for:
HR Managers and IR Practitioners, Assisting HR & EE committee members, as well as Line
Management and Executive Management.

Course Objective

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Empower yourself with the skills and knowledge to take confident disciplinary action (formal and informal) in accordance with the provisions of labour law and internal policies and procedures. The focus is on practical skills and includes specific modules on evidential aspects and rules applicable at the hearing.

This programme is aligned to the following Unit Standards:

Institute Disciplinary Action (Unit Standard ID 11286 NQF5 – 8 credits)

Conduct a Disciplinary Hearing (Unit Standard ID 10985 NQF6 – 5 credits)

Course Outline

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  • Dismissal: Decision-making and flow diagrams
  • Legal Provisions: Dismissal and Disciplinary Action
  • Importance of classifying dismissals
  • Procedural and Substantive Fairness
  • Sanctions
  • Formulation of Charges
  • Dealing with Specific Offences
  • Documentation
  • Procedure for conducting a disciplinary enquiry
  • Parties’ Roles
  • Determining Guilt
  • Presenting Evidence
  • Types of Evidence
  • Role play


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  • This workshop is offered as a public, or in-house workshop that can be customised to suit your organisation’s needs.
  • Please contact your nearest GBS office for a comprehensive quotation.
  • Public courses are subject to minimum numbers.
  • Global Business Solutions is a SSETA, ETDP & SABPP Accredited Training Provider.

Click Below For Other Dates:

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